Terms & Conditions

General Information

This website is operated by Haus of Heat. Throughout the site, the terms "we", "us" and "our" refer to Haus of Heat. By visiting our site or purchasing something from us, you engage in our service and agree to be bound by the following terms.

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates to our website. It is your responsibility to check this page periodically for changes.

Products and Descriptions

We make every effort to display the colors, features, and details of our saunas as accurately as possible. However, we cannot guarantee that your monitor’s display will reflect the true color or finish.

All products are subject to availability. We reserve the right to discontinue any product at any time.

Pricing and Payments

Prices for our products are listed in AED and are subject to change without notice. We reserve the right to modify or discontinue the service or any part of the content at any time.

Payments must be made in full at the time of order via approved payment methods provided at checkout.

Warranty

All saunas come with a limited 18 months warranty covering manufacturing defects. This does not cover damage from misuse or unauthorized modifications.

Privacy Policy

Information We Collect

When you browse our website or make a purchase, we may collect the following information:

- Personal details: such as your name, email, phone number, and shipping address

- Payment information: securely processed through third-party gateways (we do not store your card details)

- Usage data: including your IP address, browser type, and browsing behavior on our site

We collect this data to fulfill your orders, improve your experience, and ensure the site functions as intended.

How we use your information

We use your information to:

- Process and deliver your orders

- Communicate with you about your purchase or account

- Provide customer support

- Send marketing emails (only if you opt in)

 - Improve website performance and user experience

- We do not sell or rent your personal information to third parties.

Cookies

Our website uses cookies to enhance your browsing experience, track website activity, and analyze site performance. You can choose to disable cookies in your browser settings, though some features of the site may not work as intended.